Help with a Federal Agency

Federal Office Building entrance with columns

If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, our office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.

Residents of the 14th Congressional District of Illinois can contact us for assistance in dealing with Federal agencies. In order to better serve you, this form will generate a printable page that you should sign and mail to our office.

Please include all pertinent information and claim numbers in your correspondence—such as:

Your Social Security number for a case involving Social Security;
VA claim number for a case with the Department of Veterans Affairs;
Taxpayer identification number (Social Security number, if an individual) for an Internal Revenue Service problem, etc.;
Your address, home phone number, and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
Copies of any related documents or correspondence that you may have from the agency involved;

Please Note:

The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case.
We must have your signature to proceed with this type of request. You will review, print, and sign the document after it's generated from the information you enter below.

Authorization Form

This is a three step process:

Fill in the form with the required data, then click the “Generate Request for Review” button at the bottom of the page.
Review the form to ensure all data is accurate, then sign the form.
Print and mail, email, or hand deliver the document to our office. The address and email are on the generated page.

In accordance with the Privacy Act of 1974, I give Representative Lauren Underwood authority to act on my behalf.

* marks required fields of data.

Your Information

Today's Date: *

Full Name: *

Street Address: *

City: *

State: *

ZIP Code: *

Email: *

Phone Number / Type: *

What are these options?
Constituents who are hard of hearing or use a video phone have the option to choose TDD or VP based on the type of device they are using. This allows our office to respond to them accordingly. The default option "Voice" is a standard audible telephone.

Social Security Number: Please do not include your social security number if your case inquiry is immigration-related. This form requires you to print, sign and mail, email, or hand deliver the signed document. Your social security number will not be transmitted electronically.

Date of Birth: *

Agency/Military Information

Agency Involved: *

Agency case number(s) or ("None") *

Branch of Service: (If Applicable)

Military Rank: (If Applicable)

Immigration-related Information

U.S. Citizenship and Immigration Services Alien #:

U.S. Citizenship and Immigration Services Form #:

U.S. Citizenship and Immigration Services Receipt #:

Place of Birth (City, Country)

Please Explain the Problem: *

Print This Form

Use the "Generate Request for Review" button below to produce the document to authorize our office to help you. Print, sign, and mail, email, or hand deliver it to our West Chicago office location. Please include any other documents or material that you think would help our office help you.

Help with a Federal Agency

Please Note:

Authorization Form

Print This Form

office locations

Washington, DC Office

West Chicago Office

Woodstock Office